Sales Associate/Stocking Clerk Job Description

As a Sales Associate, you are the face of the company and a very important part of the customer’s shopping experience. It is your job to work with and support your fellow co-workers to help customers feel welcome and ensure they have a positive shopping experience.

Responsibilities:

• Greeting customers, responding to questions, improving engagement with store merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increase store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Stock and re-stock merchandise in correct areas as directed.
• Add pricing labels to merchandise as directed.

Duties & Requirements:

• Sales Associate Skills Training.
• Retail sales experience a plus.
• A professional appearance.
• Ability to follow directions and complete job assignments as directed.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to ring up merchandise on the cash register as needed.
• Ability to give customers correct change for purchases.
• Ability to process credit cards on point of sale cash register.
• The ability to read, write, and perform basic math.
• The ability to stand, lift and walk for extended periods of time.